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Privacy Policy

Address and contact details

Gateway Software Services B.V., located at Rivium Westlaan 76, 2909 LD Capelle aan den IJssel, is responsible for the processing of personal data mentioned in this privacy policy.  

Contact details:

+31 10 8208197


Rivium Westlaan 76, 2909 LD Capelle aan den IJssel

Marnix Merkx is the Data Protection Officer of Gateway Software Services B.V. He can be contacted via marketing@gateway.nl.

Personal data that we may process

Gateway Software Services B.V. processes your personal data when you use our services and/or when you provide this data to us yourself. Below you will find an overview of the personal data we process:

- First and last name

- Phone number

- E-mail address

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian consent. However, we are unable to check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at marketing@gateway.nl and we will delete this information immediately.

For what purpose and on what basis do we process personal data

The purpose that Gateway Software Services B.V. processes your personal data is to be able to contact you if in case it’s necessary to carry out our services.  

Automated decision making

Gateway Software Services B.V. does NOT make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving humans (for example, an employee of Gateway Software Services B.V.).

How long we store your personal data

Gateway Software Services B.V. does not store your personal data longer than it’s strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: 2 years.

Sharing personal data with third parties

Gateway Software Services B.V. only provides data third parties when this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies or similar techniques in use

Gateway Software Services B.V. only uses technical & functional cookies, and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website.

The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete your data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Gateway Software Services B.V. and to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to marketing@gateway.nl.

To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. To protect your privacy, please make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. We will respond to your request as soon as possible, but within four weeks.

Gateway Software Services B.V. would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Gateway Software Services B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via marketing@gateway.nl

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