Family business Van de Zand Customs Agent B.V. struggled in 2004 with user-unfriendly customs software. Too many manual steps, too little automation. Until they discovered Gateway. The result? Customs declarations in fewer clicks, invoicing at the touch of a button, and automatic integrations with clients. And all of this with personal support that truly understands how a forwarder operates. “We grow along with the software – without extra staff,” says director Cyana van de Zand.